Privacy Policy

Privacy Policy for https://basic-tortilla-chips-el-milagro.chicagotortillachips.com

Introduction

Welcome to the online home of Basic Tortilla Chips El Milagro (hereafter referred to as ‘Basic Tortilla Chips’, ‘we’, or ‘our’ in this Privacy Policy). We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This document outlines our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This Privacy Policy covers all aspects of your interactions with our digital platforms:

  1. Website: Our primary website at https://basic-tortilla-chips-el-milagro.chicagotortillachips.com.
  2. Applications: Any mobile or desktop applications developed and maintained by Basic Tortilla Chips.
  3. Services: Online services we offer, including but not limited to customer support, newsletters, and promotional campaigns.
  4. Products: All merchandise and products available for purchase through our online store.

Please note that this policy does not extend to third-party platforms, applications, or services accessible via links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which we process your data:

  1. Authorized User Activities: When you use our applications and services as an authorized user, we collect and process data necessary for service provision and improvement.
  2. Website Visitors: If you visit our website, we may gather information about your interaction with our content to enhance your experience and personalize our offerings.
  3. Communication: We communicate with users through various channels, including emails, calls, and text messages (SMS), and we respect your consent in doing so.

Personal Data Collection

We collect a range of personal data to improve our services, personalize your experiences, and comply with legal requirements:

  1. Account Information: Details required to set up and maintain your account on our platforms.
  2. Payment Information: Cardholder name, card number, expiration date, CVV/CVC code, and billing address for processing transactions.
  3. Financial and Purchase Data: Transaction history, order details, and financial information related to purchases made through our online store.
  4. Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar technologies from your mobile device to enhance app functionality.
  5. Location Data: Information about your geographic location when you use our apps or visit our websites.
  6. Feedback and Reviews: Comments, ratings, and reviews you submit help us improve our products and services.
  7. Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (with your consent) for personalized experiences.
  8. Product Information: Details about products you view, search for, or purchase on our site, including preferences and usage patterns.

We obtain this data through direct user input, automated systems, and third-party providers who assist in data collection and processing.

Cookies

We use cookies to enhance your experience when using our website:

  1. Strictly Necessary Cookies: These ensure basic functions of our site, such as navigation, page responsiveness, and form validation.
  2. Preference Cookies: Cookies that remember your preferences, including language settings and display options.
  3. Analytics Cookies: Used by analytics providers to track and analyze user behavior on our website, helping us understand how to improve it.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We adhere to the principle of data minimization, collecting and retaining data only for as long as necessary:

  1. Legal Requirements: We retain personal data for the duration required by applicable laws, including tax, accounting, and regulatory compliance.
  2. Business Needs: Data may be stored for longer periods to support business operations, improve services, and conduct market research.
  3. User Preferences: Some data is kept based on your preferences and choices, such as order history and communication settings.

When no longer needed, we securely delete or anonymize personal data unless required otherwise by law.

Data Security

We take robust measures to safeguard the security of your personal data:

  1. Encryption: We use encryption protocols for data at rest and in transit to protect against unauthorized access.
  2. Third-Party Processing: We engage trusted third-party service providers who assist in processing data securely, ensuring compliance with our strict privacy standards.
  3. Regular Audits: Our security practices are regularly audited to identify and mitigate potential risks.

Children’s Privacy

Basic Tortilla Chips does not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

  1. Access: The right to access and receive a copy of the personal data we hold about you.
  2. Rectification: The right to request corrections if your personal data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  4. Restriction: The ability to limit the processing of your data for specific purposes.
  5. Data Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your data for direct marketing or other purposes.
  7. Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our privacy team at [email protected] or via postal mail to the address provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements:

  1. Any modifications will be posted on our website, and an updated version will be effective immediately upon publication.
  2. If significant changes are made, we may provide additional notices through email or other means.

Contact Information

For all inquiries, unsubscribe requests, data-related questions, or to exercise your rights:

Email: [email protected]

Mail: Basic Tortilla Chips El Milagro, Privacy Team, [Street Address], [City, State, ZIP Code]